For clinics & private practices — Lebanon
Your clinic never misses a patient again.
A receptionist that never sleeps, on the app your patients already use. Your clinic’s own app. Reminders, recalls and records — built, deployed and run for you.
0% commission · no contract · built in Beirut
Booked in 47 seconds — while the clinic slept.
01 · The invisible leak
Every week, your clinic pays for appointments that never happen.
Not because the medicine isn’t excellent — but because the front desk is human. It closes at night, it can’t answer three calls at once, and it never notices the patient who quietly stopped coming back.
1 in 3
booking requests arrives after the clinic closes. Whoever answers at 10 PM gets the appointment.
18–30%
of booked appointments are no-shows across the region. Each empty chair is a fee lost.
~53
phone calls per doctor per day — over an hour of pure phone handling.
62%
of physicians say paperwork — not patients — is the #1 cause of burnout.
A clinic seeing 100 visits/mo loses up to
$500/mo
to no-shows alone
At $20–25 a consultation, a 20% no-show rate is a second rent — one you pay every month without an invoice.
Sources: UAE/regional hospital no-show reporting · Medscape Physician Burnout Report 2024 · NEJM/JABFM/JGIM primary-care call data · Zocdoc after-hours booking data.
02 · The receptionist that never sleeps
It’s already installed on every patient’s phone. It’s called WhatsApp.
8 in 10 Lebanese doctors already talk to patients on WhatsApp. Mudeer turns that chaos into a professional front desk — on your clinic’s own number.
Answers in seconds — 24/7
At 10 PM, on Sunday, during surgery. No request goes unanswered.
Arabic, French, English — even voice notes
It speaks the way your patients actually write. Or all three in one message.
Books into your real agenda
Only genuinely free slots. Confirms, reschedules, cancels — your secretary sees everything live.
Knows your clinic by heart
Prices, insurance, directions, parking — the 40 questions that eat your secretary’s day.
Hands over to a human the moment it should
Medical questions, emergencies, VIPs — one tap and your secretary takes over. It never gives medical advice. Ever.
The channel is proven: a large Saudi hospital group’s WhatsApp assistant drove +200% new-patient bookings. Your clinic isn’t a hospital group — but the math scales down.
03 · The end of the empty chair
Reminders that get answered. Patients who come back on their own.
10:47 PM
Books on WhatsApp
While the clinic sleeps.
48H + DAY-OF
Confirms in one tap
Or frees the slot for someone else.
FRIDAY 11:00
Shows up
Visit logged to her record.
AFTER THE VISIT
Leaves 5 stars
Nudged after a happy visit — in her language.
7 MONTHS LATER
Comes back
Recalled when she’s due. Not forgotten.
−38%
no-shows with reminder + one-tap confirm
10–20%
of “lost” patients return when simply invited
98%
of WhatsApp messages get opened
Your team touched nothing. Your chair stayed full. Your patient felt taken care of.
04 · Under your brand
Your own app. Your morning dashboard. Your patients.
Directories rent you patients and charge you for your own name. Mudeer builds your clinic its own iOS & Android app — your colors, your doctors, your prices — and a dashboard that tells you every morning exactly how your practice is doing.
✓ On the App Store, under your clinic’s name — not a marketplace’s.
✓ Booking in three taps, day and night. Records and prescriptions in the patient’s pocket.
✓ The same app in Arabic, French or English — each patient picks.
Shown on the default theme — your clinic ships with its own colors, name and doctors. The same app in Arabic, French or English.
Dr. Khalil Clinic — Tuesday, August 18
● LIVE
14
booked today
13
confirmed
92%
show rate — 30d
4.9★
Google rating
Who’s coming. Who confirmed. Who’s quietly drifting away — with a recall already sent. Your clinic finally has a memory, and it works for you.
Your patient data is yours — never sold, never shared, exportable any time you ask. That’s in the contract. Read the privacy page
05 · The honest comparison
Every alternative costs more. Most of them work for someone else.
| A second secretary | $400–600/mo | Goes home at 5 PM. Keeps no data, runs no campaigns, forgets no-shows by Friday. |
|---|---|---|
| An agency-built app | $4,000–20,000 | A beautiful brochure nobody operates. No receptionist, no reminders — and you maintain it. |
| Booking marketplaces | ~30% per booking | Patients belong to the platform. You pay commission to sit next to your competitors. |
| The Western software stack | $500+/mo | Four subscriptions, four logins, zero Arabic, zero WhatsApp — and no one in Lebanon to run it. |
| Mudeer Health | $100/mo flat | One system — receptionist, app, reminders, recalls, reviews, records, dashboard — run for you. 0% commission, forever. |
1 saved visit/week × $25 = $100+
the whole subscription. Everything else — after-hours bookings, recovered patients, reviews, your secretary’s hours — is profit.
06 · Simple, published pricing
One price. No contract. No commission.
$100/mo
per clinic — not per doctor · everything included
WhatsApp AI receptionist — 24/7, AR/FR/EN
Your clinic’s own iOS & Android app
Smart reminders with one-tap confirm
Win-back campaigns for drifting patients
Google review engine after happy visits
Live agenda, records & dashboard
Secretary handoff — human in the loop
Built, deployed & operated by us
Fair usage, published: incoming patient conversations are always unlimited and free. Outbound campaigns: first 200 messages/month included, then $0.05 each — and you set a monthly cap, so the bill can never surprise you. Pay in cash, Whish, OMT or card.
Early-partner extras — Founding 20
AI consult notes — you examine, it drafts; all languages · +$30/mo
Paid video consults — the diaspora pays in fresh dollars, you keep 100% of your fee · $1/consult
Post-procedure check-ins — day 2 and day 7, worrying answers escalate to you · included
Deposits for big procedures — collected on WhatsApp · included
Our promises — in writing
No contract — cancel any month.
0% commission on your consultations, forever.
Your patient data is yours — exportable any time.
A human from our Beirut team, on WhatsApp, whenever you need us.
The Founding 20 — this round only
① Setup & app-store publication free (worth $300)
② Price locked at $100/month — for life
③ First month free. If it hasn’t earned its fee in 30 days, walk away.
07 · Who we are
Built in Beirut. Run for you.
“I’m Rawad — I built Mudeer in Beirut. For our first 20 clinics, I’m personally on the onboarding of every single one. If the receptionist doesn’t earn its fee in your first month, you don’t pay — and you tell me why, on my own WhatsApp.”
Rawad Hilal — Founder, Mudeer · +961 70 397 098
“Do my patients need to download anything?”
No. It works on the WhatsApp they already have, from day one. Your app is the bonus for loyal patients — not a requirement.
“What about my clinic’s existing number?”
We can upgrade your existing WhatsApp number or set up a dedicated clinic line — your choice, and your number stays yours.
“I already have a secretary.”
Perfect — she’ll run it. Mudeer answers at night and absorbs the repetitive questions. Nobody loses their job; everybody loses the chaos.
“Will the AI say something wrong to a patient?”
It never gives medical advice — ever. It books, informs and reminds; anything clinical goes straight to a human. You review and approve everything it’s allowed to say.
See your clinic on Mudeer — before you pay a cent.
1 · SAY HELLO
Our receptionist answers you on WhatsApp in seconds. That’s the product.
2 · ASK ANYTHING
In Arabic, French or English. Then ask for a meeting.
3 · SEE IT LIVE
Within 48 hours we’ll show you your clinic — your name, your services — running on Mudeer.
Prefer to type? +961 70 397 098